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Graduate students, Department of Engineering

 

There are many possible sources of support within the collegiate University, and it can be difficult to know where to turn when you need help. Please refer to the table below for different sources of support, and what kind of issues they are able to assist with.

This is not a comprehensive list; there are many other services in the University who can assist with particular circumstances, such as the Acommodation Service, Childcare Office, Student Registry, etc. However if you contact someone on the list below, they will be able to direct you to other services as appropriate.

The pages linked on the left-hand side of the page have information about what to do if you find yourself experiencing some of the most common types of issues faced by graduate students.

Name Contact Details Can assist with:
Supervisor   First point of call for academic, facilities and resources queries or problems.
Advisor   Second point of call for academic queries or problems.
Graduate Studies Office http://graduate.eng.cam.ac.uk/meet-team Any academic or administrative queries. Can signpost to other resources and contacts as needed.
Deputy Head of Department (Graduates) Bill O'Neill Problems with supervision.
Course or Divisional Administrator http://graduate.eng.cam.ac.uk/meet-team

Second point of call for facilities and resources queries.

Head of Division or Course Director http://graduate.eng.cam.ac.uk/meet-team Problems with supervision or accessing departmental facilities or resources.
Departmental Graduate Mediators http://graduate.eng.cam.ac.uk/support-and-wellbeing/issues-supervision Student/supervisor relationship issues.
College Tutor https://www.studentwellbeing.admin.cam.ac.uk/college-pastoral-support/tutors Any pastoral, financial, academic or administrative issues.
Disability Resource Centre https://www.disability.admin.cam.ac.uk/ Support for students with disabilities (including specific learning difficulties) and long-term health problems.
University (or College) Counselling Service https://www.counselling.cam.ac.uk/ Free, professional counselling for students, plus online resources.
Students' Unions' Advice Service https://www.studentadvice.cam.ac.uk/ Any queries relating to student experience. Offer signposting to other services, as well as advice and representation, if needed.
Office for Student Conduct, Complaints & Appeals https://www.studentcomplaints.admin.cam.ac.uk/ Examination reviews, complaints, harrassment and sexual misconduct, disciplinary procedures.
International Students Office https://www.internationalstudents.cam.ac.uk/ Queries relating to visas and healthcare for international students.